Apparently, the case is not closed. To maintain transparency, here are the 2 emails that were sent to me. The first, by Agent 2, was sent on the same day, 29 Jun:
I don’t get it. How difficult is it to send an envelope? Will it cost your company a huge amount of money to mail out that one envelope? And I still don’t get it – I sent you a picture of the faulty zip. Why do you need it back for ‘identification purpose’? To make sure that the dress is really from Saturday Club? Very odd.
The next day, I saw an unfamiliar missed call number on my phone. I do not return unfamiliar numbers. Then I saw this email:
Quote: We strive to achieve satisfaction for every customer.
Sorry, but this is too hilarious. Whatever happened to “striving for satisfaction” the first few times I wrote to…
View original post 266 more words